PRIVACY POLICY.

Rock the Block Society (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through our website and related communications.

This policy is intended to help you understand what information we collect, why we collect it, and the choices you have.

What we collect

We may collect personal information in the following ways:

Information you provide to us

Contact forms: first name, last name, email address, phone number, and any message you include.
Newsletter sign-ups: email address and subscription consent.
Donations or payments (if applicable): donation details and transaction-related information needed to process your gift. Payment processing is handled by third-party providers; we do not store full credit card details on our own servers.

Information collected automatically

When you visit our website, certain information may be collected automatically, such as:

IP address, device type, browser type
pages visited and time spent on the site
approximate location (based on IP)
This information is typically collected through cookies and similar technologies and helps us understand site performance and improve the experience. (Wix sites commonly use cookies and analytics tools for site functionality and measurement.)

How we use your information

We use personal information for purposes a reasonable person would consider appropriate, including to:

respond to messages and inquiries
send newsletters and updates (only if you opt in)
coordinate volunteer opportunities or partnership requests
operate, maintain, and improve the website
process donations and issue receipts/confirmations (if applicable)
meet legal, accounting, or regulatory requirements (where required)

Newsletter and email consent

If you subscribe to our newsletter, we’ll email you updates about events, volunteer calls, and Society news. You can unsubscribe at any time using the link in our emails, or by contacting us directly.

How we share information

We do not sell your personal information.

We may share personal information only when needed to operate our website and services, for example with:

Website platform providers: our site is hosted on Wix, and Wix may process information on our behalf (for site hosting, forms, and site functionality).
Service providers: tools that support email delivery, website analytics, or form management (as enabled on our site)
Payment processors: if you donate through a third-party payment service, your payment details are handled by that processor according to their policies
Legal/compliance: where required by law, court order, or to protect rights and safety

Cookies and analytics

We may use cookies and similar technologies to:

enable core site functions
remember preferences
understand how visitors use the site (analytics)

You can control cookies through your browser settings. Some site features may not work properly if cookies are disabled.

How we protect your information

We take reasonable administrative, technical, and physical measures to protect personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission or storage is 100% secure, but we work to safeguard your information appropriately.

Retention

We keep personal information only as long as necessary for the purposes described above, and as required for legal or operational reasons (for example, maintaining donation records where applicable).

Your rights and choices

You have the right to request access to your personal information and ask for corrections if it’s inaccurate. You may also withdraw consent for certain uses (like newsletters) with reasonable notice.

To request access/corrections or to withdraw consent, contact us using the details below.

Children’s privacy

Our website is intended for a general audience. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian.

Links to other sites

Our website may include links to third-party sites (e.g., social media). We are not responsible for the privacy practices of those sites. Please review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” at the top indicates when it was last revised. Changes take effect when posted on this page.

Contact us

If you have questions about this policy or how we handle personal information, contact:

Rock the Block Society
Email: rocktheblocksociety@gmail.com
Phone: (604) 612-1440
Address: 208 Osborne Avenue, New Westminster, BC, V3L 1Y8